What I want to focus on at this moment is the importance of listening to users of services – particularly at a time of change. Over the years Macc has had strong involvement in mental health work with the public and voluntary sector (all led by my former colleague John Butler who left us only a few weeks ago following funding reductions).
“As a direct result of ‘Patient’ (Services Users) receiving some of the poorest commissioned mental health care in the country , Manchester services user groups have been working with MACC and other mental health support groups on a Manchester Mental Health Charter; which already holds the support of Manchester Services User groups and carer groups and is presently seeking pursuant to further consultation with ‘Services Users’ and the Manchester People and which will eventually give legally binding protections from discrimination because of mental disability and should contractually enlist all members of staff who work for the three Manchester commissioning Groups who commission for Manchester mental health services for patients within their remit.”
Staatement Made By MUN Chair To North Manchester CCG Full Statement: https://www.manchesterusersnetwork.org.uk/2014/03/12/patients-put-questions-north-manchester-clinical-commissioning-group/
Below we have published three recent examples of what patients, users of mental health services (services users) in Manchester have been saying they now want in a charter for mental health. Please leave in the comments section below what you would wish to see in a Manchester charter . The three Manchester mental health commissioning bodies are listening so please add your voice and be heard “It’s Time to Be Heard”