“Zero User Engagement.” Questions to the Chair of the Board of North Manchester CCG, Today Wednesday 11th June 2014, 2.00PM !
Note: – Some questions would normally be for the service provider (Manchester Mental Health & Social Care Trust) to answer, but we are being continually ignored and the Service Users have described this as “Zero User Engagement.”
1] Could the CCG implement User monitoring Groups assessing the quality of services with benchmark standards, which would produce value for money, Quality Services meeting patient’s needs, and would give the CCG a better idea of what services to commission?
Manchester Users’ Network
Questions and serious concerns to the Chair of North Manchester CCG board meeting on Wednesday 12th March 2014.
1] Why are mental health day services not being commissioned for people with long term mental illness (Severe & Enduring Mental illness)?
A series of failings in the way mental health services are being commissioned and run is damaging the care of patients detained under the Mental Health Act and undermining their rights, a report by the Care Quality Commission has found.